Housecalls or Telehealth

  1. Call for an appointment. (review privacy notice “Privacy” tab)

  2. A virtual screening is done to evaluate for telehealth* or home visit.

  3. Paper work (consents) will be sent to the parent/patient via HIPAA compliant email or patient portal to be signed and returned.

  4. Payment is obtained at the beginning of the visit per credit card or health savings account card.

  5. Telehealth visits: Every effort will be made to maintain a telehealth visit if appropriate, however a face to face visit may become necessary. There is no extra charge for this, however travel fee may apply to neighboring counties (Muscatine or Clinton Counties). Patient must be physically present in Iowa)

    The child/patient must be present for the visit. (Patient must be physically present in the State of Iowa)

    You will need a smart phone, or a laptop with a camera and microphone (usually on the laptop) and internet access

    Privacy on the patient end of a telehealth visit is your responsibility. Be aware of who is around, shut doors, limit distractions

    You will need a thermometer and a scale for an accurate weight if oral medications are needed

  6. A copy of a superbill will be sent to the patient portal or via HIPAA compliant email for you to file with your insurance for an out-of-network provider (This does not apply to Medicaid patients)

* Tots N Teens Pediatric Housecalls, LLC strives to provide quality health care in a way that supports your busy life. Same-day visits are generally available. Telehealth visits can be a great way to receive health care, however they are not the best practice for well visits and sports physicals. These visits require face to face visits due to the types of evaluation needed.  There have been many times a new heart murmur or elevated blood pressure (yes even in children) is identified on a physical exam. Infants who are not yet walking need to have their hips evaluated. In addition, growing infants and toddlers require weight and height measurements to evaluate their growth. Even for sick visits there are exams that cannot be done telehealth without special equipment at the patients’ home, such as looking in the ears.  For this reason, these types of visits will not be done via telehealth.